Shipping Policy

3D Crystal Shipping

Our normal shipping method is Ground, which generally arrives within 2-5 business days AFTER we processed your order. We do not ship or deliver on Saturdays and Sundays. If you need a rush shipment on your order, we offer Next Day Air or 2nd Day Air, for express shipping methods. You can upgrade to an express shipping method at our checkout page. Our standard shipping and handling include insurance.

Your delivery time depends on which shipping method you select. When calculating delivery time, remember all orders have a 1-2 business day processing time in addition to the shipping time.

Ground: 1-2 business day processing time + 1-5 business day shipping time = 2-7 business day delivery time.
2 Day Air: 1-2 business day processing time + 2 business day shipping time = 3-4 business day delivery time.
Next Day Air: 1-2 business day processing time + 1 business day shipping time = 2-3 business day delivery time.

Please note: The above does not apply to Alaska, Hawaii, and Canada

Due to Covid-19, the shipping carriers are experiencing delays in some areas which may delay the transit time of your order.

If your order has not shipped, we are able to change your shipping address in our system. If it has shipped, it is not guaranteed we can change the address. We will contact UPS for the status of your shipment and to see if an address change is possible. If yes, a change fee may be applied by UPS and the delivery time may be delayed.